Communication Training Courses

 

There's more to communication than the words we say, there are many other factors such as body language and our tone of voice that are equally essential to how we communicate. We always focus on the words we use, "What will I say?" when we should really be focusing on "How will I say it?" Find out how to communicate clearly and how to have a better understanding of others in this powerful workshop inspired by NLP. 

Did you know that 93% of interpersonal communication is non-verbal? Your voice, attitude, gestures, postures and facial expressions are speaking louder than any words you could say. We invite you and your co-workers to explore visual communication and its impact on your daily interactions.

The hearing is a sensory experience that provides meaning on different levels. Listening is a voluntary activity, one where we can decide how we engage in it. As for many soft skills, listening skills can be developed. There is no quick fix, it will require focus, discipline and the willingness to learn and improve. When joining the listening skills workshop, you will only need a clear intention and we will help you develop your ability to concentrate on the speaker's words to discern what is being communicated on multiple levels. 

Presenting in front of an audience can be confronting and challenging. From a  small to a big audience, from long presentations to short sales pitches, help your talents to get ready for public speaking. This practical 'public speaking best-practices' training workshop will assist participants to improve their pitching, give compelling presentations, persuade others and improve day-to-day communications.

Making small talk is not as easy as it sounds; it is not as challenging as it sounds either. Conversing with strangers can be awkward, stilted, even painful, but there is an art to it, and it can be mastered!

There is nothing small about small talk. You may think that making small talk is just a way to pass the time or avoid awkwardness but many great friendships and relationships have started with small talk! Small talk makes big conversations! Invite your team to discover everything that great conversationalists know!

Having the right communication skills is important in any company for any team member who will be involved in face to face meetings, telephone conversations and email exchanges. Remember that clients and prospects will form a perception that extends beyond the person interacting with them, to the entire organisation. This perception becomes their reality. This communication skills training workshop helps people communicate appropriately and clearly in any situation.

How to say (and accept) NO

What exactly is the art of saying no? A lot of people just don't like the idea of having to tell people they can't do something, they are feeling pressured or obligated to say yes. Saying ‘no’ is not easy, in any language.  When they are saying no, most people wonder if they are still likeable or reliable and they often end up sending a weak ‘maybe’ or worst, they say ‘yes’ when they don’t want to. Not knowing how to say no is leading many professionals to over-commit, resulting in a high level of stress and long working hours.

Personal Branding

Knowing how to represent yourself, your values, and your expertise and communicate this to your target audience succinctly is key to success. To ensure your career success, you will need to build a strong reputation. In addition to solid technical skills, you will need to develop effective communication skills and presentation skills to inspire trust.

Soft Skills Training for Sales Professionals

Successful sales depend on an individual or sales team's ability to efficiently consider, connect, consult, communicate and commit.

In today’s professional environment, it is important to communicate effectively. When you talk to clients and prospects, it is essential that your message is delivered in an interesting and comprehensive manner.

Train the Trainer

Teaching adults is very different from teaching children, the way you've learned in school won't be effective when working with adults. Effective train the trainer skills will not only create a more positive learning environment, but it will also increase productivity, students’ engagement, theoretical knowledge and skills retention. Excellent learning methods are the key to successful training sessions.

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