Communication Skills
“The biggest communication problem is we do not listen to understand. We listen to reply.”
Stephen Covey
Advanced Communication Skills Training
There's more to communication than the words we say, there are many other factors such as body language and our tone of voice that are equally essential to how we communicate. We always focus on the words we use, "What will I say?" when we should really be focusing on "How will I say it?" Find out how to communicate clearly and how to have a better understanding of others in this powerful workshop inspired by NLP. NLP or Neuro-Linguistic Programming is a set of skills based on communication and self-development. From the communication process to the impact of your personal presentation; you will strengthen your skills and knowledge in this fun and interactive advanced communication skills training workshop.
Program Overview
Our advanced communication skills training workshops and individual coaching sessions are highly interactive and engaging. Participants are invited to share their insights and contribute to the learning experience. Each topic point is introduced through a game, a debate, an exercise, an activity, a role-playing game or a real-life scenario to reinforce the learning keys.
1.
Introduction to advanced communication skills: open debate and knowledge sharing.
3.
Become familiar with the communication process to reduce miscommunication and misunderstandings.
5.
Discover the impact of your personal appearance & the role of body language and personal presentation in your interactions.
7.
Real-life scenario: work on a specific challenging situation. Prepare your communication and present to the group.
9.
Highlight your learning keys and structure your action plan.
2.
Assess your communication skills: gain awareness of your communication style strengths, weaknesses and blind spots.
4.
Study the common communication mistakes and learn strategies to overcome those mistakes.
6.
Learn to build immediate rapport by strengthening essential communication skills: small talk, listening skills and the art of questioning.
8.
Focus on the differences between face-to-face, telephone and email communication.
Flexible Duration
90 minutes to 5 days
Individual Coaching or
Group Workshops
Face to Face Delivery
or Online Solutions
Tailored Content and Activities
Designed For
This advanced communication skills training workshop will benefit team members and leaders from a variety of backgrounds, industries and skill levels who wish to improve their communication skills and professionalism. This course is for professionals who want to strengthen their work relationships through improved communication skills. This training workshop will be customised to address your organisation’s specific requirements, and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.
