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Advanced Communication Skills

Develop your assertiveness and find your voice

Discover how to project confidence while communicating clear and concise messages. Build rapport more effectively to develop positive relationships.

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Advanced Communication Skills Course Outcomes

By the end of the training workshop participants will be able to:

  • Convey clear and succinct messages tailored to their audience

  • Reduce misunderstanding by developing excellent listening and questioning skills

  • Build rapport faster with different stakeholders both internal and external

Advanced Communication Skills Course Outlines

  • Become familiar with the communication process to reduce miscommunication and misunderstandings.

  • Study the communication styles to develop a more assertive communication style - as opposed to passive or aggressive. 

  • Identify the common communication mistakes and learn strategies to overcome those mistakes.

  • Learn to build immediate rapport by strengthening essential communication skills: small talk, listening skills, and the art of questioning.

  • Focus on the differences between face-to-face, telephone, and email communication.

  • ...

 

And so much more!

Various resources: video practice, real-life scenarios and role-play games, case studies, group exercises, debates and brainstorming sessions.

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Your tailored Advanced Communication Skills Course

Duration

Varies from 2-hour to

the full 3-day course

Tailored

Tailored to suit your needs

Public

Individual coaching or group workshop

Organisation

Online or in-person 

Training Course designed for

This advanced communication skills training workshop will benefit team members and leaders from a variety of backgrounds, industries, and skill levels who wish to improve their communication skills and professionalism.

 

This course is for professionals who want to strengthen their work relationships through improved communication skills. This training workshop will be customised to address your organisation’s specific requirements. It will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.

I think I just understood what I was doing wrong for 42 years! Thank you.

I was amazed by the chapter on the styles of communication.

I will never forget again to conduct an audience audit for important conversations.

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