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Organisational culture and values

Your memorable and magnetic workplace culture

Organisational culture reflects the values, ideals and beliefs of an organisation and defines how individuals work together within the organisation.


Organisational Culture and Values Outcomes

By the end of the training workshop participants will be able to:

  • Understand the roots and embrace the core values of the organisation

  • Define the behaviours that will support organisational culture and values

  • Polish the best guidelines for internal and external customer service

Organisational Culture & Values Course Outlines

  • Understand your role and missions in supporting your organisational culture.

  • Gain awareness of your culture strengths, weaknesses and blind spots through a developed process (at an organisational, team and individual level).

  • Confirm and polish your organisation’s core values and define how to support those through professional behaviours.

  • Understand how culture is developed and maintained: Define the concepts and focus on how professional and respectful behaviours relate to the mission of your organisation and impact business performance

  • Using real-life scenarios, identify how to develop performance and lead the team using the best internal customer service principles

  • Discover how to effectively use your corporate culture to reduce miscommunications and misunderstandings and learn to recognise and respond to micro aggressions.

  • ...


And so much more!

Various resources: video practice, real-life scenarios and role-play games, case studies, group exercises, debates and brainstorming sessions.


Your tailored Organisational Culture & Values Course


Varies from 2-hour to

the full 3-day course


Tailored to suit your needs


Individual coaching or group workshop


Online or In-house 

Course designed for

Interactive and engaging! This workshop was a real team building opportunity

That is exactly the program our organisation needed

All the activities and discussions are spot-on

This organisational training workshop will benefit team members, leaders and organisations from a variety of backgrounds, industries and skill levels wishing to improve their organisational culture and ability to work effectively towards the company’s values and mission . This training workshop will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.

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