Emotional Intelligence Training Workshop | Sydney, Melbourne, Canberra

Develop Your Emotional Intelligence


Emotional intelligence is the link between the heart and the brain. Develop your team’s emotional intelligence to create positive team relationships as well as an excellent customer service.




Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. A person's EQ is a measure of their interpersonal and communication skills. EQ is an abbreviation for 'emotional quotient'. We define EI/IQ as the ability to recognise, understand and manage our own emotions as well as others.

Develop your interpersonal skills and learn how emotions shape our behaviour and how we can use this to inspire high performance.





  • Define emotional intelligence and find out how you can use it

  • Understand how emotional health and physical health are related

  • Learn how to recognise the different emotions and learn how to manage them: develop self-awareness and self-management of personal emotions to positive outcomes

  • Master techniques to understand, use, and appreciate the role of emotional intelligence in the workplace

  • Focus on optimism and pessimism as well as positivism and negativism

  • Focus on other people's emotions: recognise them and respond to those emotions in order to inspire high performance

  • Develop empathy & relationships for improved communications


Various resources: experiences, practical application, use of pictures and videos, role-play games, picture reports, movie making, team games…




This course will benefit all team members and leaders from a variety of backgrounds, industries and skill levels who wish to develop their emotional intelligence in order to transform their lives and relationships.





  • Motivation

  • Positive attitude

  • Smile

Varies from 2-hour to the full 2-day course

Tailored to suit your needs

Individual coaching or group workshop

In-house or public class


click to see the course details

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