Emotional Intelligence Training Workshops | New Reflections | Australia

Develop Your Emotional Intelligence Training Workshop


Emotional intelligence is the link between the heart and the brain. Develop your team’s emotional intelligence to create positive team relationships as well as excellent customer service.




Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. A person's EQ is a measure of their interpersonal and communication skills. EQ is an abbreviation for 'emotional quotient'. We define EI/IQ as the ability to recognise, understand and manage our own emotions as well as others.

Develop your interpersonal skills and learn how emotions shape our behaviour and how we can use this to inspire high performance.





  • Define emotional intelligence and find out how you can use it.

  • Understand how emotional health and physical health are related.

  • Learn how to recognise the different emotions and learn how to manage them: develop self-awareness and self-management of personal emotions to positive outcomes.

  • Master techniques to understand, use, and appreciate the role of emotional intelligence in the workplace.

  • Focus on optimism and pessimism as well as positivism and negativism.

  • Focus on other people's emotions: recognise them and respond to those emotions in order to inspire high performance.

  • Develop empathy & relationships for improved communications.


Various resources: experiences, practical application, use of pictures and videos, role-play games, picture reports, movie making, team games…




This course will benefit all team members and leaders from a variety of backgrounds, industries and skill levels who wish to develop their emotional intelligence in order to transform their lives and relationships.





  • Motivation

  • Positive attitude

  • Smile

Note: Due to the current situation, all solutions are currently offered online. We organise individual coaching, group workshops and webinars through an online platform. Linking the right technology with our great creativity allows us to design highly interactive and engaging online training solutions.

Varies from 2-hour to the full 2-day course

Tailored to suit your needs

Individual coaching or group workshop


Let us come to you


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