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The art of small talk

Building Rapport More Confidently

Engaging the conversation with strangers or breaking the ice with people you don't know too well will become easier after this workshop.

people engaged in an art of small talk training workshop with New Reflections

Art of Small Talk Training Outcomes

By the end of the training workshop participants will be able to:

  • Understand how small talk can assist them in personal and professional situations.

  • Engage in small talk more confidently and better prepared.

  • Remain mindful and present to continue the conversation.

The Art of Small Talk Workshop Outlines

  • Introduction to small talk: advantages, challenges, and the fear of rejection.

  • First impressions and advanced communication skills: being approachable and making others comfortable.

  • The A.R.E. method to engage in small talk discussions: Anchor, revealing, and encouraging.

  • Icebreakers and easy topics to develop to stay away from weather discussions.

  • Active listening and questioning skills to build up the conversation and avoid awkward silences.

  • Making the best exit.

  • Practice makes perfect: challenge the learning with real-life situations and role-plays.


And so much more!

Various resources: video practice, real-life scenarios and role-play games, case studies, group exercises, debates and brainstorming sessions.


Your Tailored Art of Small Talk Course


Varies from 90min to

the full 3-day course


Tailored to suit your needs


Individual coaching or group workshop


Online or in-person

Course Designed For

This small talk communication training workshop will benefit all professionals from various backgrounds, industries and skill levels who wish to develop better communication skills and reach a new level of confidence to build rapport with others.


This training workshop will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.​

Thumbs up from me and thanks again for this it was great.

Fantastic facilitator, engaging + knowledgeable.

I can't wait to practice the tools in my coming event. Thank you for a great workshop.

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