Etiquette & Protocol
WE RISE BY LIFTING OTHERS
Our interactions are dictated by unspoken rules. The violation of these etiquette rules puts us at a disadvantage and harms the development of successful relationships in your future. Improve your awareness and negotiation of etiquette rules to facilitate the development of successful interactions and relationships.
The protocol is an important part of diplomatic practice linked with history, royalty, religion, culture and language.
In today’s global arena, an understanding of proper protocol is in high demand.
New Reflections workshop will help your team achieve their personal and professional goals, with a charming confidence and polished social graces.
Our program is providing international protocol, cross-cultural awareness, business etiquette and image training that prepares professionals with the critical behaviours necessary to build lasting business relationships.
Inspired by the French School of Etiquette & Protocol
Learn good manners in today’s society
Use correct titles and forms of address in different contexts
Learn the business card protocol
Discover cross-cultural communication skills including differences in gestures & body language
Get ready to introduce yourself and others appropriately to engage in an initial conversation
Learn to present yourself, and your organisation with confidence
Issues of time, space, and punctuality
Appropriate business attire
Gender issues around the world
Small talk do's and don'ts
Global gift-giving protocols
Cell phone courtesy
Various resources: experiences, practical application, use of pictures and videos, role-play games, picture reports, movie making, team games…
This course will benefit team members, leaders and organisations from a variety of backgrounds, industries and skill levels who wish to improve their etiquette & protocol awareness to feel confident in any social situation by avoiding mistakes and clumsiness.
Varies from 2-hour to the full 2-day course
Tailored to suit your needs
Individual coaching or group workshop
In-house or public class
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