Dealing With Different Personality Types at Work


Varies from 2-hour to the full 2-day course

Tailored to suit your needs

Individual coaching or group workshop


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Everyone is unique and different. Those differences can lead to misunderstanding or miscommunication. Being aware of the different personality types at work can help team members and their leaders to work more effectively as a strong team. Learn how to manage and communicate with different personality types to develop more positive and effective workplace relationships.



Personality types workshop overview


Our personality is a collection of our thoughts patterns, feelings, and behaviours. It’s influenced both by nature and nurture and it is what us you and everyone else unique. Your talents’ success and sense of fulfilment aren’t just about what they know and what they can do; it highly depends on their relationships and interactions with others. Organising a personality type training workshop is the best way to empower your talents to be the best versions of themselves by enriching self-awareness and understanding of others. Participants get to discover how each personality type becomes motivated, approaches their work, cooperates with a team, and leads others. This learning session will improve teamwork and collaboration, develop inspirational leaders, foster diversity and solve your most complex people challenges. When people are self-aware, they can realise more of their potential. When they understand people better, they can work together and perform better. This personality types training workshop will enhance leadership, team effectiveness, communication, change management and conflict resolution.



Personality types workshop course content

  • Get introduced to powerful personality types models: the enneagram, the DISC, and the Myers–Briggs Type Indicator MBTI.

  • Understand the importance of type preferences and how they impact individual and team communication.

  • Find out your MBTI personality type and understand its specificities.

  • Identify your profile’s strengths and development areas.

  • Get familiar with the difference between dominant and shadow traits of different personalities.

  • Develop your self-awareness and put the MBTI theory into practice to enhance your skills in self-management and emotional intelligence.

  • Recognise different personality types and understand why people behave differently.

  • Focus on your team members’ types and understand what motivates them.

  • Understand the importance of using different communication styles for different personality types.

  • Understand how different personality types communicate, problem-solve and make decisions.

  • Develop your communication skills and learn to communicate with different personality types.

  • Advance your empathy to avoid assumptions or misconceptions.

  • Learn to manage discipline and crisis with different personality types.

  • Start identifying the causes of difficult behaviour.

  • Discover the keys to delegate more effectively to different collaborators (for managers).

  • Prepare your performance review meetings focusing on constructive feedback: case studies (for managers).

  • Highlight the do’s and don’ts when dealing with different personalities.

  • Use the skills taught to resolve personality-related conflicts: real-life scenarios.

  • Highlight your learning keys and structure your action plan.


Various resources: activities, games, exercises, debates, real-life scenarios …



Designed For


This personality type training workshop will benefit team members, leaders and organisations from a variety of backgrounds, industries, and skill levels who wish to improve their professional relationships by developing self-awareness and understanding of others. This training workshop will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.





  • Motivation

  • Positive attitude

  • Smile