Lunch & Learn | Latte & Learn

WHAT IS A LATTE & LEARN OR A LUNCH & LEARN?

A Latte & Learn or a Lunch & Learn is a short training workshop for your team that is organised:

• In the early morning: Latte and Learn

• At lunchtime: Lunch and Learn

New Reflections is well aware of the challenge of finding time for the  soft skills training.

This is why we developed 30+ topics for our Latte and Learn and Lunch and Learn solutions.

We provide you with punctual actions as well as 6 and 12-month programs to follow your team on their personal and professional development journey.

WHAT ARE THE BENEFITS OF A EAT & LEARN SESSION?

Some of a Lunch and Learn and Latte and Learn benefits are:

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• Develop your team’s soft skills

• Enjoy a team building activity

• Create stronger bonds between team members

• Inter-department exchanges

• Improve internal communication skills

• Boost results

• Boost your team’s engagement

• Develop a more effective customer service thanks to your team’s new skills

• Increase the level of happiness of your team members

• Encourage professional development learning solutions

ORGANISATION

TOPICS

Click on a topic to get to the full program

Management & Leadership

• Introduction to Management
  Assess and develop your qualities and competencies as a team leader

• Delivering Constructive Criticism
  The manager’s guide for effective and efficient feedback

• Leadership Training Workshop
  Develop your leadership through key leadership skills

• Situational Leadership

       Adapt your management style to people and situations

• Time Management & Productivity

       Develop great organisational skills to better manage your time

• Dealing with all Personality Types

       Understand and accept different personality types

• NEW!!! Leadership & Management Training Suite - 15 modules to choose from

       15 unique modules to develop your management team's soft skills.

Communication Skills

• Introduction to Communication Skills
  Develop effective communications skills to create positive interactions

• Introduction to Body-Language Skills
  Be more aware of non-verbal communication

• Active Listening Skills
  Become an excellent communicator by developing your listening skills

• Public Speaking Best Practices
  Get ready for public presentations and speeches

• The Art of Small Talk
  Develop your ability to engage and maintain a conversation in any situation

• Communication Channels
  Face to face meetings
  Professional email etiquette
  Communicate over the phone

• Soft Skills in Sales

       The essential soft skills needed for successful sales professionals

• How to say (and accept) no!

       Develop your assertiveness to reduce your stress

• Introduction to Personal Branding

       Learn to build a strong professional reputation

• Train the Trainer Essentials

       Learn adulte learning principles

People & Culture

• Team Building Learning Solutions
  Fun and interactive workshop to build stronger bonds within team members

• From diversity to Inclusion

       Support a diverse workplace and leverage the effects of diversity

• Happiness at Work

       Discover easy actions and initiatives to achieve greater happiness at work

• Organisational Culture & Values

       Jointly define and embrace your memorable and magnetic workplace culture

• Cross-Cultural Workshop: Develop your Cultural Intelligence

       Successfully relate and work with people from different backgrounds

• Professional Etiquette and Protocol

       Set a professional tone with co-workers, clients and customers

• Developing a Truly Exceptional Customer Service

       Win and retain customers - internal and/or internal customer service

Personal & Professional Development

• Stress Management
  Understand your emotions to reduce your stress and anxiety

• Develop your Emotional Intelligence
  Improve your personal & professional life and relationships

• Assertiveness & Self-Confidence
  Develop a positive self-concept and sense of self-esteem

• The Power of Positive Thinking
  Creative a problem-solving mindset and a can-do attitude

• Introduction to NLP

       Discover the amazing tools from Neuro Linguistic Programming

• Set Up your Goals

       Structure a clear vision towards clear results

• Work on your Values

       Your core values as a powerful decision-making tool

• Deal with Limiting Beliefs

       Get rid of your assumptions and unconscious bias to reach your full potential

• Colour your Life

       Find out the best colours to wear and how to mix & match them

• Personal Appearance & Corporate Styling

       Get the best from your first impressions