Emotional Intelligence and Empathy Training Workshop for Carers




What is emotional intelligence and how emotional intelligence can assist you in your work?

Emotional intelligence is your ability to recognise and manage your emotions as well as others. Someone with a high level of emotional intelligence will have self-awareness, self-management skills as well as empathy.

As a carer or a social worker, it is essential to develop your emotional intelligence to better assist the people you work with. When offering guidance with life skills development and career support, emotional intelligence competencies are crucial.



Course Content


  • Discover the essential principles of emotional intelligence.

  • Develop your emotional vocabulary.

  • Understand the benefits of emotional intelligence in the workplace.

  • Connect the dots between physical & emotional health: mind/body connection.

  • Assess your emotional intelligence and your ability to deal with situations and people: gain awareness of your strengths, weaknesses and blind spots.

  • Develop and strengthen your emotional intelligence competencies.

  • Understand habitual thinking patterns and their influence on your behaviour.

  • Recognise how your emotions impact your decisions, actions, habits, and how others perceive you.

  • Learn to recognise and manage emotions; both your own and others'.

  • Develop strong self-awareness and self-management skills.

  • Know how to choose optimism over pessimism, and positivism over negativism.

  • Adopt practical strategies to reduce stress and anxiety.

  • Adopt and share the "feeling good, working well' principle.

  • Create your personal contract to develop your emotional intelligence.


Various resources: discussions, exercises, practice, photos, videos, real-life scenarios, role-playing games...

Note: Due to the current situation, all solutions are currently offered online. We organise individual coaching, group workshops and webinars through an online platform. Linking the right technology with our great creativity allows us to design highly interactive and engaging online training solutions.

1 day

Tailored content

Individual or group workshop


Let us come to you

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