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Emotional Intelligence and Empathy Training Workshop for Carers

Develop your emotional intelligence competencies workshop for Carers and Social Workers

Emotional intelligence training workshop

Emotional Intelligence Training Workshop Overview

What is emotional intelligence and how emotional intelligence can assist you in your work?

Emotional intelligence is your ability to recognise and manage your emotions as well as others. Someone with a high level of emotional intelligence will have self-awareness, self-management skills as well as empathy.

As a carer or a social worker, it is essential to develop your emotional intelligence to better assist the people you work with. When offering guidance with life skills development and career support, emotional intelligence competencies are crucial.

Emotional Intelligence and Empathy Course Content

  • Discover the essential principles of emotional intelligence.

  • Develop your emotional vocabulary.

  • Understand the benefits of emotional intelligence in the workplace.

  • Connect the dots between physical & emotional health: mind/body connection.

  • Assess your emotional intelligence and your ability to deal with situations and people: gain awareness of your strengths, weaknesses and blind spots.

  • Develop and strengthen your emotional intelligence competencies.

  • Understand habitual thinking patterns and their influence on your behaviour.

  • Recognise how your emotions impact your decisions, actions, habits, and how others perceive you.

  • Learn to recognise and manage emotions; both your own and others'.

  • Develop strong self-awareness and self-management skills.

  • Know how to choose optimism over pessimism, and positivism over negativism.

  • Adopt practical strategies to reduce stress and anxiety.

  • Adopt and share the "feeling good, working well' principle.

  • Create your personal contract to develop your emotional intelligence.

Various resources: discussions, exercises, practice, photos, videos, real-life scenarios, role-playing games...

Note: All solutions can be offered online. We organise individual coaching, group workshops and webinars through a performant online platform.


Practical Information for this Training Session


At New Reflections, our training sessions are as diverse as your organisation's needs. Ranging from dynamic 90-minute sessions to comprehensive multi-day workshops, each session is thoughtfully crafted to suit your unique requirements. Whether you prefer individual coaching sessions for personalised development or immersive team-building workshops for collective growth, we've got you covered. Plus, with the flexibility of online or in-house options, you can choose the setting that best fits your team's schedule and preferences.


  • Duration from 90-min to full 3-day sessions

  • Individual coaching or group workshops available

  • Flexible options for online or in-house delivery



I am a carer and I want to learn how to facilitate this training


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