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Communication & Social Skills for Everyday Life

Learn how to communicate to create strong relationship skills

It’s not so important what we say, but how we say it. How we speak determines who is going to listen and hear us. Strong communication skills are highly important in the development of strong and lasting relationships within personal and professional space. Because communication skills and relationships are not always easy for some people with special needs, New Reflections created this unique Communication Skills & Relationships training workshop to assist participants with essential skills. Participants will learn how to effectively communicate, learn what to say, how to say it and when to say it and acquire the key steps in developing positive relationships.


Communication skills for every day life in Australia




Communication skills for every day life Course Content


  • Define communication and understand their role in relationships: explore the concept of communication and its crucial role in fostering healthy relationships.

  • Share with the group what you already know about communication: engage in group discussions to share insights and experiences related to communication.

  • Discover the communication process: delve into the stages and elements of effective communication to enhance understanding.

  • Learn the common communication mistakes to avoid: identify and learn strategies to avoid common pitfalls that keeps you away from effective communication.

  • Discover the best communication essentials: discover the key elements and techniques essential for clear and impactful communication.

  • Define and understand relationships' vocabulary: gain clarity on terminology and concepts related to different types of relationships.

  • Link the right actions and behaviours to the appropriate relationship type: understand how specific actions and behaviours contribute to building and maintaining different types of relationships.

  • Highlight the relationships do's and don'ts: explore best practices and guidelines for fostering positive and respectful relationships.

  • Create and fill the 'boundary box': establish personal boundaries and boundaries within relationships to promote healthy dynamics.

  • Be invited to discover the impact of body language on relationships: understand the significance of nonverbal cues and body language in interpersonal interactions.

  • Learn more about the different levels of formality to adapt your communication to situations and people: adapt communication styles to various situations and audiences with an understanding of formality levels.

  • Understand the importance of self-love in your relationships: explore self-care practices and the role of self-love in nurturing fulfilling relationships.

  • Assess your own skills to highlight your improvement areas: reflect on your communication strengths and areas needing development to enhance your skills.

  • Create your personal contract to monitor your evolution: develop a plan or commitment to track progress and continue evolving in your communication and relationships journey.


Various resources: experiences, practical application, use of pictures and videos, role-play games, picture reports, team games… Playful exercises, games and debates.



Everyday Communication Training: Practical informartion


At New Reflections, our training sessions are as diverse as your organisation's needs. Ranging from dynamic 90-minute sessions to comprehensive multi-day workshops, each session is thoughtfully crafted to suit your unique requirements. Whether you prefer individual coaching sessions for personalised development or immersive team-building workshops for collective growth, we've got you covered. Plus, with the flexibility of online or in-house options, you can choose the setting that best fits your team's schedule and preferences.


  • Duration from 90-min to full 3-day sessions

  • Group workshops or individual coaching

  • Flexible options for online or in-house delivery




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